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Receptionist / Front Desk Position

Belfor

This is a Full-time position in Anaheim, CA posted March 22, 2021.

RESTORING MORE THAN PROPERTYFlooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We’re Restoring More Than Property.With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that’s unmatched in the industry.The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.BELFOR also offers a wide range of benefit options including, but not limited to 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.Qualified candidate will operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel, ordering of supplies and sort and distribution of incoming mail as well as outgoing overnight delivery services.Responsibilities* Main Duties:* Main person answering phones and properly directing calls to the correct individuals* Enter all new leads into Job Data Systems* Create files and folders for Estimators and Project Managers* Send out floor samples to ITEL Lab* Stock bathrooms in the office and perform daily tasks to ensure bathrooms are fully stocked* Responsible to maintain a professional presence while greeting visitors and answers calls.* Use discretion as necessary when routing calls or providing information regarding the organization to callers.* Monitors visitor access and issues passes when required.* Manages the main fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.* Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.* Performs other clerical duties as needed, such as filing* Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.* Takes messages or transfers calls to voice mail when appropriate personnel are unavailable.* Answers questions about organization and provides callers with address, directions, and other information.* Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.* Receives, sorts, and routes mail, and maintains and routes publications* Orders, receives, and maintains office supplies.* Comprehensive understanding of customer service, principles and practices* Work under time constraints to meet specific timelines* Attention to detail and keen sense of safeguarding other people’s property and informationDisclaimerThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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