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Bilingual Call Center Agent

AnswerOne

This is a Contract position in Anaheim, CA posted June 16, 2022.

Hiring immediately Customer service stars with perfect attendanceAnswerOne is now accepting applications in our call center for Inbound Call Center Representatives.

We are seeking friendly, competent individuals with great attitudes who are motivated and performance-driven to fill these unique and important positionsWe have FULL TIME and PART TIME positions available.

Full time hours are 40 hours weekly.For Full Time
– your workweek would consist of 4 days a week including Mondays and Saturdays working two other weekdays.

Hours would be 8:30am through 7:30pm CST each day with an hour for lunch.

We also offer overtime occasionally, so you have the option of working additional hours as needed and when available.Compensation:$16.00 an hour, with perfect attendancePerfect Attendance is considered:Being on time for the start of your shift.Leaving and coming back on time from any break times during your shift.Fully completing your shift.Rate of pay (without perfect attendance): $13.00 an hourTraining:Training lasts approximately one week.

Your set schedule that will be assigned by the end of your training week.We answer incoming phone calls from our clients.

We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary.

We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time.

Again, we provide INBOUND customer support.

We are NOT an INBOUND or OUTBOUND telemarketing center.Our jobs require people that are very detail oriented.

We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve dailyQualifications:You must be available to work every SaturdayA friendly and upbeat voice and a positive attitudeBilingual (English and Spanish)Good grammar and spelling as well as a professional demeanorComputer skills in a Windows-based environmentPunctual with great attendanceFast learner and be able to type well (at least 35 words per minute)Be a ‘team player’Our Benefits for Full Time Employees include:Employee Stock OwnershipFull Medical, Dental, Vision benefitsPaid Vacations (up to 4 weeks per year over time)Traditional 401K and Roth 401K options with company matchingFree Life Insurance policyLegal Assistance, and moreApply Today Don’t miss out on this great opportunity.

We are looking forward to hear from you

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