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Customer Service Specialist

Elbi of America Inc

This is a Full-time position in Anaheim, CA posted March 23, 2021.

Job DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionElbi of America is a leader in plumbing supplies and water filtration throughout the US. We started back in 1931 as Arrow Products and continue to innovate today. We are leading the way in the appliance , water filtration and ASME water tank business. We offer a generous benefits package, which includes Medical, Dental, 401K and a robust vacation, sick and holiday benefit.