Technical Support Specialist
Rose International
This is a Full-time position in Anaheim, CA posted January 22, 2022.
Position Title: Tech Support
Position Number: 395966
Location: Anaheim, CA 92802
Position Type: Temporary
Required Skill Set:
Oracle, SQL, Troubleshooting
Position Description:
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Oracle & SQL Tech Support
Start Date: 1/24/22
End Date: 1/23/23
Location: Anaheim, CA 92802 (will be onsite in the near future)
Description/Comment:
Facilities & Operations Services (FOS) has responsibilities that include maintaining our rides, shows and attractions to ensure the safety and security of all who work and play in our theme parks and resorts.
As a Systems Analyst in FOS, your primary responsible is to provide On-site support, Training, Troubleshooting, Implementation and development as related to the asset management system (Maximo). Other responsibilities will include process support for the FOS organization related to technology and systems.
Basic Qualifications
• Customer service oriented
• Proven experience and solid understanding of Oracle and SQL database
• Experience with Microsoft Office suite
• Project Management and Task prioritization skills
• Demonstrated partnering skills with local and distributed work teams
• Provide after hours on-call support for client group in a team rotation
• Flexibility to adapt to changing priorities in a dynamic environment
• Ability to be flexible with work schedule, including weekends and holidays
• Comfortable with facilitating/speaking with small to large groups in meeting and training environments
• Demonstrated problem solving skills, as well as continuous improvement process skills
Ability to analyze business solutions to recommend efficient technical needs
Preferred Qualifications
• Business Objects, Tableau or other reporting development experience
• Experience in Facilities Asset Management (particularly Maximo)
• Software development
• Experience with Microsoft Power Apps and development tools
3+ years supporting technology implementations/customer support
Required Education
BS or MS degree in Computer Science or technology related
Preferred Education
• Facilities Management certifications • ITIL Foundat
Job Requirements:
Description/Comment:
Facilities & Operations Services (FOS) has responsibilities that include maintaining our rides, shows and attractions to ensure the safety and security of all who work and play in our theme parks and resorts.
As a Systems Analyst in FOS, your primary responsible is to provide On-site support, Training, Troubleshooting, Implementation and development as related to the asset management system (Maximo). Other responsibilities will include process support for the FOS organization related to technology and systems.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department at HR@roseint.com
Benefits:
For information and details on employment benefits offered, visit here. If you have any questions/concerns, please contact our HR Department via our secured website.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
