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Western Exterminators: Customer Service Representative (Anaheim)

Western Exterminators

This is a Full-time position in Anaheim, CA posted March 25, 2021.

Are you looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!** IMMEDIATE CUSTOMER SERVICE OPENINGS IN ANAHEIM, CA **REGISTER TODAY and join our Virtual Hiring Event to learn more!Connect from your smartphone, tablet, or computer to web chat 1-1 with recruiters and learn more about our exciting opportunities!Date: Friday, March 26, 2021Time: 8-11am and 1-3pm PST**Must be legally eligible to work in the U.S. without sponsorship Rentokil is not able to provide sponsorship at this time**CSR s are the first contact to help resolve customers concerns. Our Customer Service Representatives are courteous, knowledgeable and empathetic to the callers concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally. Responsibilities What you ll do:Maintain good customer relations both on the phone and in personGather information from customers to help identify and solve problemsConfirm, schedule and reschedule services for the customerSet sales appointments for new customersAnswer billing questionsComplete general clerical duties as assignedWork as a team with Service and SalesSell the value of our services and suggest upgrades to serviceSmile while talking on the phoneRequirements What do you need:Must be able to talk and interact with customers, providing on-site customer service with a positive attitudeHigh school diploma or GED2 years of call center experienceHave excellent listening and communication skillsHave a pleasant phone voice and ability to clearly speak and be understood on the phoneDemonstrate multi-task skills to enter accurate data and type while speaking with customersRemain calm and able to work under pressure when busy and help other team membersStrong attention to detail and willingness to learnExcellent organization and time management skillsAvailable to work Monday-Friday and Saturdays as neededBenefits What do we offer:World-class training is provided to help launch your careerMedical, Dental, and Vision, Employer-matched 401(k), Disability, Life InsurancePaid vacation, holidays, and sick daysTuition reimbursementCasual Dress CodeAbout Us:Western Exterminators, a brand of Rentokil, is part of the world s largest pest prevention provider and the third largest in North America. We pride ourselves on being a trusted partner to many of the world’s leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. We look forward to talking with you! Associated topics: call center associate, call center representative, client, customer service associate, phone, product support, representative, support, telephone, tsr