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Director of Clinical Operations

Eastridge Workforce Solutions

This is a Full-time position in Anaheim, CA posted March 29, 2021.

Eastridge is seeking a Director Of Clinical Operations to become a part of an independent physician associate group! You will be responsible for driving the evolution and expansion of the company’s clinics in southern California and ensure that metrics are being tracked. The day-to-day will be mostly monitoring successful clinic services, EMR, Quality performance, and P&Ls.

We are in need of someone with vision, structure, and a knack for patient satisfaction! If you are interested please apply today! or send directly to jestrada@eastridge.com

Responsibilities:

  • Oversee medical and health service activities and personnel
  • coordinate with managers and medical director
  • work with the VP of Operations to expand the clinic territories
  • monitor P&L, quantify data, patient satisfaction, and make structural changes per trends through data collected
  • Manages clinic’s multiple departments including scheduling, call center, credentialing and compliance, clinic services, EMR, quality performance, and IT, and provides leadership, mentoring, and management to department leads and managers while using tools to measure progress on metrics.
  • Coordinates on-site training as needed.
  • Ensures consistency in communication and standardization of procedures across multiple clinics.
  • Evaluates and adjusts staff compensation packages to support changes in the marketplace and company goals.
  • Builds and maintains productive intra-departmental relationships with corporate department leads (including, but not limited to IT, Claims, Contracting, Medical Management, Performance Programs, Network Management) to enable effective and timely problem resolution and communication.

  • Acts as a resource to department management for answering/researching questions with regard to clinic operations.

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Qualifications:

  • 7 to 15 years of experience as a clinical director of operations
  • Bachelors degree in health care administration or business operations
  • Previous experience in healthcare or other medical fields
  • Extensive experience in healthcare administration with a proven track record of successfully leading primary care and urgent care practice.
  • Healthcare leadership experience ideally garnered in a managed care, provider, and Practice Management.
  • Comprehensive knowledge and an understanding of healthcare financial and operational data and reporting as well as healthcare technology.
  • Must possess the ability to simultaneously address multiple projects, demands, and issues.
  • Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills.

Job Requirements:

  • Hold weekly operations meetings with operations staff, EVS
  • Manage the logistics operations budget
  • Manage business technology budget in scope operations
  • Manage all operations resources and budget
  • Reducing costs in key operations
  • Establish divisional operations budgets and manage operations to meet current-year objectives
  • Directing the operations of the business
  • Provide support to the director of trust operations
  • Direct the operations within operating budgets
  • Develop a strategic plan for the company’s operations
  • Monitor operations to ensure corporate compliance
  • Assume operational responsibility for all operations across three manufacturing plants
  • Support the business operations and mission
  • Impact the operations of the company
  • Directing the operations of technology-based business functions
  • Ensure daily operations are completed
  • Enable meeting goals for operations
  • Supporting the financial strategies of network financial operations
  • Manage operations chain for efficient operations
  • Promote the business interests of CEMEX
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