Junior .Net Developer

Roles & Responsibilities:-

• Maintain the Oracle WAMS application for the Anaheim Public Utilities Department including application upgrade, patch maintenance and other related maintenance activities.

• Develop and maintain related applications and interfaces in support of the Anaheim Public Utilities department.

• Gather business requirements and document specifications for development of application, reports and interfaces.

• Develop and implement processes for application migration, testing and support maintenance.

• Provide production support for WAMS environment and interfacing systems by assisting or interacting with peers and users in troubleshooting issues, change implementation and support maintenance.

• Prioritize and assign target completion dates for fixes and change orders in concurrence with application users and team members.

• Follow existing business processes and operational guidelines when supporting the business application users, vendors and maintenance activities such as escalation of issue/system downtime, change order implementation, perform root cause analysis, apply patch, etc.

• Work with various Account groups such as the Network Team, Hosting Team and Workplace Services Team in delivering quality and timely services/deliverables to APU.

• Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.

• Coordinate with city staff, applications and software vendors in terms of business applications support, incidents and issue resolution.

• Able to support the city’s 24×7 business operations and be available onsite during the city’s business hours.

Required Skills:-

• College degree preferably in the fields of Computer Science or Computer Engineering.

• Must have a minimum of two years working experience in developing, upgrading, and maintaining WAMS or similar third party systems.

• Must have a minimum of three years proven work experience as an applications developer.

• Must have working experience in supporting and maintaining any Work Order and/or Asset Management systems.

• Must have experience acting as the primary contact in dealing with client and vendor requests.

• Must have working experience in providing production support for business applications or maintaining business applications including troubleshooting and resolving application related issues or incidents.

• Must have experience in applications development, version upgrades and system implementation.

• Must have working experience or knowledge in maintaining reports using any third party tools such as Crystal Reports, COGNOS, Power BI, Business Objects, Tableau or any other industry equivalent tool.

• Must have good problem solving, troubleshooting and issue resolution, organization and planning skills.

• Must have working experience or knowledge with relational databases such as Oracle and/or MS SQL Server.

• Must have hands-on programming experience using SQL, PL/SQL or any other equivalent versions.

• Must have hands-on experience and working knowledge or familiarity with Java, Oracle WebLogic, Oracle Forms/Reports, .NET Framework, scheduling tools.

• Must have the ability to multi-task and provide off-hours support for production related business applications issues/incidents and/or technical environment support.

• Must have excellent verbal communications, interpersonal skills and technical writing/documentation skills.

• Must have the ability to train business application users and be able to develop technical documentation.

Desired Skills:-

• Working knowledge in web development or mobile app development or implementing cloud-based solutions is a plus.

• Hands-on programming experience using C# and/or other object oriented programming languages is a plus.

• Working knowledge or familiarity with third party version control and testing tool is highly desirable.

• Working experience in supporting/maintaining any of the following system is a plus:
o enQuesta
– Customer Information System
o Energy IP – Meter Data Management System
o Tibco – Enterprise Service Bus (ESB)/Service Oriented Architecture (SOA)
o CGI Advantage – Enterprise Resource Planning (ERP)

EDUCATION AND EXPERIENCE: Bachelor’s degree in a related technical field and 5+ years related experience.

Knowledge in project management typically required.