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Salesforce Administrator (Service Cloud)


This is a Full-time position in Anaheim, CA posted March 24, 2021.

Work for a company that is fast paced , supportive and we emphasize cross departmental communication and collaboration to achieve our goals.

This Jobot Job is hosted by: Virgilio Sindayen
Are you a fit? Easy Apply now by clicking the “Apply on company site” button and sending us your resume.
Salary: $60,000 – $95,000 per year

A bit about us:

500+ team members servicing California and Nevada through our 8 locations, we rely heavily on internal improvement using innovative processes to provide fast and accurate data movement across our network.

Why join us?

Our Culture is fast paced, supportive and we emphasize cross departmental communication and collaboration to achieve our goals. We have been recognized in Inc Magazines fastest growing companies 4 years in a row, winner of Top Workplace awards 2 years in a row, winner of Better Business Bureaus Torch Awards for Excellence as well being in listed as one of the top 20 Home Improvement Remodelers in the nation by multiple groups.

Job Details

Candidates Must:

  • Have experience with Field Service Lightning (FSL)

– If you have experience, please make sure it is highlighted in the resume

  • Be willing to work onsite Monday – Friday

What you will do.

Serve as system administrator for the Salesforce.Com environment with 500+ users including but not limited to managing multiple user setup, profiles, and roles; and customizing objects, fields, formulas, record types, page layouts and validations.
First point of contact for internal users, providing technical guidance and support
Work closely with our training department to develop customized training and support documents for internal users to grow the SFDC skill set across the organization.
Handle all basic administrative functions including reports and dashboards, workflows, flows, and other routine tasks
Work with third-party integrators on additional phases of implementation
Support newly launched applications & provide analysis of new solutions and alternatives
Manage third party vendors – implementation, troubleshooting, new release testing etc.
Understand and help to evolve business processes, applying your knowledge of best practices in Salesforce to improving the business and streamlining the user experience.
Develop and maintain validation rules and custom workflows
Complete regular internal system audits and prepare for upgrades
Manage Salesforce.Com data feeds and other integrations
Coordinate the evaluation, scope, and completion of new development requests.
Maintain API connections to third party applications.
Work closely with our Director of IS to develop and maintain connections between Salesforce and our custom ERP system.
Understand how SFDC fits into our tech stack and ensure all parts work well together.

What you will bring.

4+ years’ experience with Salesforce as a dedicated administrator, Salesforce Admin Certification required.
Demonstrated experience and understanding of Salesforce Sandbox management and best practices
Strong understanding of the platform; with the ability to build custom apps and objects, formula fields, workflows, Flows, Process Builders, Email Templates, Auto-Response rules, Assignment rules, Validation rules, Custom views, and others as needed
Strong understanding of Salesforce development lifecycle and deployment methods
Experience configuring and working with Field Service Lightening, building work rules, scheduling policies and scheduling objectives required.
Experience using Shifts.
Experience using Dataloader to maintain data integrity.
Conceptual understanding of relational databases and passing data between SFDC and SQL database.
Excellent Project Management Skills
Bachelor’s Degree in computer science, Information Systems, or related field preferred
Strong data management abilities
A demonstrated ability to understand and articulate complex requirements
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Interested in hearing more? Easy Apply now by clicking the “Apply on company site” button.