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Software Implementation Analyst II (WRG)

Wescom Central Credit Union

This is a Contract position in Anaheim, CA posted July 4, 2022.

POSITION SUMMARY: The Software Implementation Analyst II is responsible for implementing and delivering our Online Banking and Mobile Banking software solutions, as part of the implementations team with other project team members, project managers, 3rd party providers and partner consulting teams.ESSENTIAL POSITION FUNCTIONS: The Software Implementation Analyst II specializes in the setup and implementation of our Online Banking and Mobile Banking platforms and integrations to customer’s core credit union systems and 3rd party vendors. During a project implementation, the Software Implementation Analyst II will have responsibility of delivering the project thru the major phases including independently working on Requirements, Software Configuration, Integrations, Testing and Production Go-Live.Project Setup, Installation, Configuration and Implementation of Online Banking and Mobile Banking software including independently gathering Client Requirements / Gap Analysis, Software Installation, Software Configuration, Integrations, Testing and Production Go-Live.Responsible for gathering of technical aspects of the business rules and processes, data and integration requirements between Online Banking and Mobile Banking and other 3rd party vendors and Core host systems.Participates in or leads discussions with clients to define business, process, functional requirements and data element requirements necessary to configure the solution. Troubleshoot software and implementation issues, provide workaround and functional implementation guidance.Leads clients in the technical preparations for conversion from existing Online Banking and/or Mobile Banking platforms.OTHER POSITION RESPONSIBILITIES AND DUTIES: Provides support to existing clients in issue identification and resolution in medium highly complex production issues.Assists other implementations engineers in a group or one-on-one setting to identify and resolve installation issues.Effectively communicates project expectations and status to all team members and stakeholders including business representatives, partners, clients, and implementation team members.Participates in and occasionally leads regularly scheduled team meetings to identify installation issues and lead team members with problem resolutions.EDUCATION AND EXPERIENCE:BS/BA degree in Information Technology, Computer Science or equivalent is preferred.OTHER SKILLS AND ABILITIES: Proven experience (2-4 years) in enterprise software system installations, configuration, implementations, project life cycles and software implementation methodologies.Experience in software implementation projects involving integration with 3rd party software.Should have a good working knowledge with Microsoft internet solutions, specifically IIS 6.0/7.0, web service based software solutions. Experience in the financial industry, specifically Credit Unions preferredBS/BA degree in Information Technology, Computer Science or equivalent is preferred.Flexibility to travel to client locations.Knowledge of the Symitar environment and its associated technologies, such as Report Generator (PowerOn) and SYMCONNECT, a plus.Knowledge of the Keystone Correlation environment and its associated technologies.COMPUTER SKILLS:Proficient in Microsoft applications (Word, Excel, Outlook).MATHEMATICAL SKILLS: Algebra-level mathematical ability preferred.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.The noise level in the work environment is moderately quiet. It is a non-smoking environment.The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.