Credit and Collections Clerk

JOB TITLE:            Billing/Collection Specialist                                      STATUS: Non-Exempt
DEPARTMENT:      Credit & Collections
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ESSENTIAL FUNCTIONS:

• For customers who require invoices input into their own billing portal to obtain payment, input those invoices once created in the SAP system into each customer’s respective portal. This includes governmental units as well as commercial companies.
• Collect those assigned accounts 
• Use aggressive follow-up collection techniques to pursue and collect all collectable past due monies and determine all factors relating to the customer’s delinquency and/or holding of monies due Amada.
• Work with various departments and managers to resolve disputes or conflicts to conclusion, such as invalid PO’s, invoicing errors, incorrect shipments, service errors, etc.
• Report any account believed to be in financial difficulty and/or not currently capable of making their payments to Amada as they become due to the Supervisor or Manager.
• Process and submit customer account adjustments such as sales tax adjustments, A/R refunds and Bad Debt write-offs.
• Other activities as assigned by Credit management.

NON-ESSENTIAL FUNCTIONS:

• Filing
• Copying
• Scanning

REPORTING RELATIONSHIP:  Credit/Collections Supervisor

SKILLS:

Microsoft Office programs – Excel and Word
Solid knowledge of Internet use

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.