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Automotive Mechanical Claims Adjuster

American Auto Shield

This is a Contract position in Anaheim, CA posted January 31, 2022.

We’re looking for remote Automotive Mechanical Claim Adjusters that are passionate about helping others and want to be part of an incredible, growing organization.If you:Are ready to stop turning wrenches 12 hours a day, and work in a comfortable, remote environment year-round?Want to use your claims processing and/or automotive knowledge?Searching for an opportunity to collaborate with customers, shops and claims team members.Are you motivated to create a positive customer experience, while working in a fast-paced environment?Looking for a more balanced work/life Full-time, 40-hour work week schedule?Are you ready to take your automotive mechanical knowledge to the next level?If that grabbed your attention, come grow withus, make an impact and LOVE what you doWho We Are:AAS, Services LLC specializes in Vehicle Service Contract development and automotive claims administration.

Our team’s combined industry experience, complemented by our partnerships, allows us to develop and deliver products that provide superior coverage and service.

We’re always working to provide the best service for our customers, with the best work environment for our employees who provide that service.We continue to experience tremendous growth which equates to great opportunities for our loyal employees.

Within the past 12 months we have earned more than a 400% increase in new contract volume.

Today, we have grown to more than 650 full time employees across multiple states.Why work for us?

We offer:A challenging career opportunity for claims adjusters, mechanics and service advisersOpportunities to utilize knowledge for potential career advancementCompetitive compensation depending on experience ($20
– $28/hr.)Additional compensation for Spanish bilingual claims representatives.Short-term incentiveprogram based on quarterly goals.Shortened Saturday shift available (Work 6 hours, but get paid for 8) with additional compensationStrong medical, dental, and vision insurance after the first full month of employment, including a monthly spending account for wellness100% company match, up to 4% of your pay andeligibility to join our 401(k) plan after 90 days of employmentVacation/PTO
– All new employees will accrue 13 days of PTO their first 12 monthsASE Certifications($100 bonus for each active ASE certification held)California Property & Casualty Adjuster License (Incentive pay offered for this license)Equipment for a remote working environmentHigh levels of autonomy and responsibilityWork with a small team that makes a huge impactWhat You’ll Do: Answer phones in a courteous and efficient mannerReview contract coverage terms and conditionsReview inspection reportsProvide excellent customer service to every contract holderAdjudicate claims in a cost-effective mannerEnter claims and estimates information into computer claims systemsDocument files to include all key activities regarding estimates, repairs and evaluation summary reflecting and revisionsEnsure claim files are properly documented and claims coding is correctProvide accurate, courteous and timely information to all external and internal customers concerning claim status and other claim inquiresConduct and coordinate loss investigations on all claimsRecommend further action on claims exceeding authority limitsReview coverage questions and work with supervisor and claim management for approvalMay aide in the training and mentoring of new employeesOther duties may be assignedWhat You Need To Bring:Strong understanding of how a vehicle operates mechanicallyKnowledge of automotive partsExperience in automotive industryBasic Microsoft Office 365 experienceBasis Internet search engine experienceAbility to communicate effectively both verbally and in written formatExcellent customer service skills, and ability to effectively manage a customer phone callStrong multitasking skillsMust be able to pass both a Computer and Typing Skills AssessmentHard wired (not Wi-Fi) high speed internet 50 MBPS download/6 MBPS uploadThis position is 100% remote but must reside in one of the states listed below:ArizonaColoradoFloridaIndianaKentuckyMissouriOhioOklahomaTennesseeTexasThis job is similar to Claims Adjuster, Service Advisor, Auto Technician, Auto Mechanic, Auto Warranty Clerk and Automotive Warranty Technician.