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Commercial Account Specialist

Ace Hardware

This is a Contract position in Anaheim, CA posted June 22, 2022.

Job Description About Toole’s Ace Hardware:We are 11 family-owned and operated hardware stores in the Central Florida area.

Started in 1983 by Walter and Patricia Toole, Toole’s Ace Hardware has been in the retail hardware business for over 35 years.About the position:As a Commercial Account Specialist, you will introduce Toole’s Ace Hardware solutions, products, and services to business customers.

You will spend time meeting first-time and current business customers and learning their needs.

You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events.

Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of Toole’s Ace Hardware in their businesses.

The duties of the Commercial Account Specialist position are to be performed while demonstrating and encouraging Toole’s Ace Hardware’s business solutions.Essential Duties and ResponsibilitiesPick, pull and pack business customer orders and/or delivery itemsGenerate customer invoicesMarket program to internal and external business customersGenerate sales leads from potential new customersCreate and maintain customer relationshipsLearn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendationsPerform product research for unique and special ordersGenerate customer quotes and process customer ordersEstablish sourcing or products of vendorsMonitor competition’s pricing, product assortment, services, fees and marketing efforts to ensure store’s commercial sales program is competitiveTrack and review purchase habits that enable new sales opportunities or identification of new business customersEmpower, involve and provide support to entire store personnel in the commercial sales processBenefits:
• Health Insurance
• Dental and Vision Care
• Paid Time Off
• Holiday Pay (on certain holidays)
• Bonuses
• Retirement Plan with Company Match
• Employee Discount
• Regular Pay Increases
• Career Path
• Learn valuable skills you’ll use for lifeRequirements Education/Training:oHigh School degree, some college preferred.

Possess product knowledge of hardware/commercial/consumable products along with a willingness to learnExperience:oSales experience with retail and/or business customersSkills/Knowledge:oComfortable interacting with existing customers and qualified leads by phone and in person.oExcellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-taskoStrong time management skillsoAbility and willingness to work flexible hours dependent on business customer needsoKnowledge of retail computer systems, MS Word and Excel a plusoBilingual (Spanish) verbal and written communication skills a plus

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