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E-Commerce Associate

WIS International

This is a Full-time position in Anaheim, CA posted February 20, 2021.

* * Join Us at Our E-Commerce Associates OPEN HOUSE * *

Connect from your smartphone, tablet, or computer to 1-1 web chat with recruiters and learn more about our exciting opportunities!

Register to attend!

Event Dates & Times:

    • Wednesday, February 24, 2021 from 9am to 2pm
    • Thursday, February 25, 2021 from 2pm to 6pm

Goodwill Southern California is looking for E Commerce associates to join our incredibly entrepreneurial team . You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. Passionate and knowledgeable about collectables, designer clothes and goods, thrift shopping, or social media a plus!

Goodwill is a 7 day operation, with all shifts available: Weekday AM (starting at 6am), Weekday PM (ending at 9pm), and Weekend AM only (starting at 6am). This is not a remote opportunity. The Ecommerce Associate will work at our Community Enrichment Center at 3150 N San Fernando Rd, Los Angeles, CA 90065.

Candidates should be highly organized and comfortable with data entry and excel. A passion for Goodwill’s mission is a must. Excellent communication skills & strong attention to detail is also a must.

Goodwill Offers:

  • Part-time and full-time schedule
  • Variety of shift availability to fit your needs
  • 403(b) for all employees
  • For full-time employees: full benefits including Medical, Dental, Vision, FSA, Paid Time Off
  • Training and development
  • Opportunity for career advancement across all departments

Responsibilities:

  • Identification of goods, photographing, describing, posting, picking, packing, and shipping
  • Ensuring copy details, format, technical specs, and images are accurate
  • Pick, pack, process and ship all online orders using packaging guidelines
  • Troubleshoot and resolve customer issues
  • Reviewing the site regularly to identify any product, merchandising, or inventory needs
  • Purging items that do not sell online
  • Inspecting, researching and determining sell price of collectibles, designer and unique items

Education & Experience:

  • Experience in customer service, merchandise handling, shipping/warehouse experience preferred
  • Computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred
  • Independent self-starter who can work without close supervision, extremely proactive and organized with attention to detail
  • Ability to plan work to meet tight deadlines and unexpected situations and/or requests
  • Ability to follow verbal and written instructions in English required
  • Quality assurance or control experience helpful
  • High school diploma or general education degree (GED) preferred

Job Requirements:

  • Execute online marketing activities and drive e-commerce
  • Understand developing e-commerce technology trends
  • Establish and manage e-commerce pricing framework
  • Manage the e-commerce weekly ad promotional strategy
  • Launch successful pilot e-commerce program and use learnings to evolve full-scale e-commerce platform
  • Develop customer specific digital programs and e-commerce strategies
  • Develop e-commerce strategy and create e-channel as a prominent channel for sales
  • Ensure all e-commerce practices are aligned to the marketing strategy
  • Identify and execute growth strategies for the e-commerce business
  • Implement and evaluate e-commerce promotions leveraging social media programs
  • Impact e-commerce efforts and the customer experience on the web
  • Validate e-commerce strategy (both existing and future customers)
  • Manage the e-commerce redesign efforts
  • Assist e-commerce director in analyzing business performance to drive growth
  • Motivate, mentor and educate an e-commerce team
  • Develop e-commerce growth strategies that support maximum growth and profitability
  • Manage any activity that impacts the e-commerce channel and website
  • Provide job direction to associates regarding e-commerce orders
  • Develop and execute approach in the e-commerce area
  • Support the marketing and e-commerce functionality for Midwest dealerships
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