Food Runner for Stadium Events

Summary of Position

The In-Seat Runner is responsible for quality, hospitality and customer service.

In-Seat Runners work hand in hand with the In-Seat Pantry Coordinator, Bartenders, and Servers.

In-Seat Runners are responsible for the timely execution and accurate delivery of quality food and beverage items to seating locations around the Club Level.

The In-Seat Runner works with their counter parts to help maintain food quality, monitor hold times and ensure safety / sanitation standards of the department.

Runners are to assist with any other task requested by the Food & Beverage Management team.

Responsibilities

· Helping to prep and prepare the In-Seat Pantry for service.

· Have full knowledge of food and beverage menu items and accompaniments.

· Help monitor and follow safe alcohol policies and procedures.

· Inform the In-Seat Supervisor/Manager of any guest issues or needs.

· Deliver guests orders in a timely manner to the correct location.

· Be visible and ready to assist guests as needed, as well as, direct guests to correct personnel for non-Food & Beverage related questions

· Be comfortable with the arena and know how to navigate personally, as well as, assist guests.

· Help maintain and ensure excellent customer service.

· Assist the Pantry Coordinator in the In-Seat kitchen with expediting guest orders.

· Work with counter parts of operation to ensure event standards of service are reached.

· Support any other Food & Beverage departments as needed.

· Other tasks as assigned by supervisors and/ or managers.

· Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including but not limited to:

· Social distancing

· Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible

· Use of gloves when handling guest food or beverage

· Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees

Frequent handwashing, regardless of use of gloves

Skills

· Must be a minimum of 18 years of age.

· Possess excellent written and verbal communication skills.

· Ability to multi-task

· A strong attention to detail and proven customer service skills.

· Exceptional organization and prioritization are a must.

· Schedule flexibility and availability.

· Must be able to work in an environment with fluctuating temperatures.

Job Type: Part-time

Pay: From $20.00 per hour

Work Location: One location