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Front Desk Assistant – Full Time (Orange County)

Surgery Partners

This is a Full-time position in Anaheim, CA posted April 1, 2021.

The Front Desk Staff’s primary function is to collect information from patients for verification of identity, consent, procedure and surgery checklist. The Front Desk Staff’s will also be responsible for collecting co-pays and collecting Insurance Information. This individual will also be responsible for organizing and filing of medical records.This is a part time, Monday – Thursday role. Travel required. MA Certification and customer service experience preferred.RESPONSIBILITIES:* Verify patient information, consent and procedure.* Obtain necessary lab results or diagnostic test results ready for Physicians verification.* Serve as a source of information and communication link for patients, Physicians, visitors, and facility personnel.* Greet patients and visitors to facility. Notify Physician and personnel of patient’s arrival.* Scans and files completed medical records* Report and discuss with Supervisor any problems that occur in the Front Desk.* Remind patients or patient’s contact person about appointments and pre-op calls.* Perform clerical functions as directed by the Supervisor.* Participate in pertinent educational offerings, training and staff meetings.* Maintain various files, logs, medical records, ensuring accuracy, and completeness of information.* Ensure that all lab and MRI results are in patient’s chart before procedure.* Maintain confidentiality, security, and physical safety of medical records.* Prepare the patients chart and consent the day before procedure.* Explain all forms to patients prior to their signing.* Read aloud to the patient or legal guardian the name of the Physician and the procedure to be performed.* Maintains Operating room supplies inventory by checking stock to maintain inventory level, anticipating needed supplies, placing and expediting orders and verifying receipt of supplies.QUALIFICATIONS:* Diploma* Must be able to communicate in the English language, both written and orally.* Knowledge of medical terminology.* Current BLS certification preferred* Computer and typing skills of at least 40 wpm with the capability of data entry* Must be able to conduct oneself in a mature, professional, and pleasant manner.* Ability to multitask in time compromising environment.This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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