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Jr. Admissions Advisor

Southern California Institute of Technology

This is a Full-time position in Anaheim, CA posted March 27, 2021.

nnThe Jr. Admissions Advisor is a member of the Admissions Team whose primary responsibility is to support the admissions process for all of the schools’ applicants from their initial inquiry to their new student orientation. The Jr. Admissions Advisor serves as the first point of contact for inquiries made to the school, schedules each applicants appointment to visit the school, interviews applicants, informs and answers questions regarding the schools programs, and coordinates with various school offices to guide the student through the admissions process. This position is best suited for those who have strong abilities engaging with people from various backgrounds, are able to build rapport with individuals and have the knowledge, maturity and ethics to help guide individuals who are pursuing higher education.nn nn nn nResponsibilitiesn nnRespond to and regularly follow up with inquiries from various sources (i.e. phone, email, web, in-person inquiries, etc.) in a timely and efficient manner.nn nnEstablish rapport with applicants. Provide program/school information, answer questions about the school, and ask pertinent fact finding questions.nn nnSchedule initial and follow-up appointments with applicants. Regularly confirm appointment schedules and maintain appointments in the schools database.nn nnInterview applicants by providing clear, complete and accurate information about the school, its programs and the admission process in accordance with school policy. Ask appropriate questions, evaluate the employment and education background of the applicant, and determine the applicants academic and career goals and expectations to make a determination whether or not the applicant would benefit from and has the appropriate academic abilities/goals to attend the program and the school. Provide the appropriate guidance to allow the applicant to make an informed decision on whether or not to enroll in the school.nn nnDisseminate current advertisement and promotional media to prospective students throughout the admissions process and provide all student outcome information per school policy.nn nnCoordinate admissions examinations with each applicant, convey results of examinations and assist in rescheduling examinations as necessary.nn nnMaintain each applicants admissions file and ensure all documentation is complete and meets all school policies. Enter in all data on leads, return calls, emails, appointments, interviews, enrollments and other data as required into the schools information systems.nn nnCreate reports for the Director of Admissions to include data on inquiries, application statuses, completed enrollments, and other information as requested by the Director of Admissions.nn nnCoordinate and follow-up with newly enrolled students to attend the schools orientation and monitor the attendance of newly enrolled students during the first few weeks of classes in coordination with the Student Services Office.nn nnEstablish, meet and maintain all performance goals and expectations to meet the customer service, enrollment and reporting goals and expectations of the Admissions Office. Provide feedback to the Director of Admissions about successes, challenges and areas of improvement.nn nnAttend departmental meetings, graduation ceremonies and other school events as required.nn nnFoster an education environment that is conducive to learning, respect, integrity, professionalism and teamwork.nn nnAdhere to all requirements from the schools accrediting agency, state agencies, federal agencies and school policies.nn nnPerform other duties as requested.nn nn nn nQualificationsn Bachelor’s degree from an accredited college or university. Degree in a technical field preferred. At least 5 years of experience in a customer service related profession. Experience in higher education preferred. Exhibits professionalism, strong work ethic, honesty, integrity, courtesy and respect in all dealings with students, parents, guests, or others with whom the school conducts business. Familiarity and comfort working with various web based applications and common business software nn nn