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Service Product Line Management IV (E4)

Applied Materials

This is a Full-time position in Anaheim, CA posted April 8, 2021.

The Applied Global Services (AGS) ALD Service Business Unit (SBU) is seeking an ambitious candidate that possesses strong technical knowledge, preferably with Dielectric/Metal Deposition / Atomic Layer Deposition semiconductor equipment in the areas of hardware design, process engineering and optimization, customer fab operations, as well as business acumen.

This person will work closely with ALD product field support, AGS operations, and AGS field service to ensure products have the documentation, spare part sourcing strategies, and maintenance capabilities required to be successful at customer sites.They will engage in all phases of product design cycle to ensure after-sale support planning is included from initial concept through final product release.**Key Responsibilities**+ **Owns product change management (PCM) and control**+ Unreleased product approval and control+ ECO (Engineering Change Order) approval+ Implementation of PCN (Part Change Notification), with Global Product Support+ Manages field service related activities, reviews approves and filters all system feedback activities that will have customer impact+ Provides single point of information for Product options+ Manages product portfolio by participating in CES (Customer Engineering Special), NSR (Non Standard Request) reviews.

Facilitates CIP (Continuous Improvement Program) activities based on competitive landscape, technical requirement and ROI (Return on Investment) analysis.+ Initiate and drive CIPs (Continuous Improvement Programs) for the product where appropriateTechnical improvement, reliability, commonality, NSR (Non Standard Request) reduction, option reduction etc.Release Hardware CIP (Continuous Improvement Program) and options to structure tree+ Owns common modules roadmap and implementation post Phase 5 of ePLC.+ Implementation of component roadmaps including part obsolescence, replacements, alternative vendors and cost reduction+ Facilitates intercompany communication to align on product strategies, provide guidance on pricing, spare level contents, and restricted part orders.

Facilitates alignment meeting for product roadmap and market proliferation+ Support or Lead as necessary effort and coordination between various intercompany groups (such as operations, Engineering and GPM) to achieve divisional cost targets and improve operational metrics for reduction in Build cycle time, Period, Burden and Variance+ Relook at our Product Structure and Mfg.

strategy+ Division support for product prioritization and resource allocation (Quarterly budgets, Finance and CTO office Portfolio Management)+ Manage strategic vendor issues+ **Manage all changes to the product after product release**+ whether driven by engineering, quality, safety, customer demands or supply obsolesce**Functional Knowledge**+ Demonstrates broad and comprehensive understanding of different systems, theories and practices**Business Expertise**+ Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions**Leadership**+ Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy**Problem Solving**+ Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment**Impact**+ Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business**Interpersonal Skills**+ Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audiencePosition requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times.

This includes demonstrating the highest level of ethical conduct reflecting Applied Materials’ core values.#LI**Qualifications****Education:**Bachelor’s Degree**Skills****Certifications:****Languages:****Years of Experience:**7
– 10 Years**Work Experience:****Additional Information****Travel:**Yes, 25% of the Time**Relocation Eligible:**YesApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality.

At Applied Materials, our innovations make possible the technology shaping the future.