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Web Business Analyst


This is a Full-time position in Anaheim, CA posted March 23, 2021.

nn Company Overview nn nnExtron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate.

Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability.

At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth.

Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio.nn nn n nn nn Position Overview nn nnOur world class Web team is responsible for developing our entire global online presence, touching on every aspect of the business.

As a member of the web team, the Business Analyst will work in a collaborative environment that values creative problem solving, open communication and diversity of thought.

nn nn n nn nnWorking at Extron, your day-to-day efforts will have a real impact on the world.

You’ll be directly involved in defining the solutions that make people’s everyday lives easier and allow businesses, classrooms, government entities, and medical facilities to communicate more effectively in the ever-expanding world of AV and network technologies.

nn nn n nn nnThe Business Analyst
– Web works on Extron’s Web team and is responsible for requirements gathering, project coordination, and documentation of Extron’s award-winning online products and websites.

This role works closely with our UX Research and Design, Web Development, Product Marketing, and Marketing Communications teams to define and build industry-leading AV products, websites, mobile solutions, online tools, and AV system builders.

nn nn nn nn nn nnJob Responsibilities nn Work with product owners and stakeholders from other departments of the company to define scope, objectives, and project roadmap.

Document business process flow, use cases, and functional requirements using Azure DevOps.

Lead project communications including leading project meetings, setting expectations, and providing timely updates.

Coordinate with UX, design, and dev teams to translate business requirements into working solutions.

Validate that completed product solutions meet the requirements and expectations of stakeholders and users.

Be the immediate support contact for all team members.

nn nn nnRequired Skills and Qualifications nn BS/BA degree or equivalent experience.

5+ years of experience working in agile environment gathering and analyzing business needs.

Strong verbal, written communication, and critical thinking skills.

Working knowledge of agile methodologies and familiarity with software development lifecycle.

Strong working experience using Project Management software such as: Azure DevOps (preferred), JIRA, Basecamp, Asana, etc.

Strong interpersonal skills and ability to solicit participation and input from others.

Facilitation and Meeting-Management skills.

Ability to quickly analyze, troubleshoot, and correct perceived problems.

Excellent follow through and ability to develop and implement action plans.

An ability to manage multiple projects and priorities.