Lexus of Cerritos: Inside Sales Associate

Overview: Position Overview The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment.

Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.

Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

High school diploma or equivalentProven ability to provide an exceptional customer experienceDrive to set and achieve targeted goalsPrior sales experience, retail preferredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving record Why should I come work for AutoNation?

You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect