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Center Manager – Assisted Living

Innovative Integrated Health, INC.

This is a Full-time position in Anaheim, CA posted November 19, 2021.

Direct Hire Opportunity!

Reports to: Program Director

Salary: 80-90K (Negotiable DOE)

Working at Innovative Integrated Health, INC. (Senior Living) is more than a job, it is an opportunity to enrich the lives of seniors, their families, the professionals that serve them plus be a part of a dynamic and growing team! Our positions provide the opportunity for associates to share their passion and dedication while making a difference in the lives of our storied residents every day.

We are currently seeking a Center Manager for our community located in Anaheim, CA. Under the direction of the Program Director, the Center Manager is responsible for the management and operation of Innovative Integrated Health’s center; supervision of assigned Interdisciplinary Team (IDT) staff; and the provision of services to participants of IIH.

Job Requirements:

Essential Job Functions

· Participate as a member of the IDT, facilitate IDT meetings and provide leadership for effective care planning and problem-solving for quality participant service.

· Involved in the development and implementation of Quality Improvement (QI) activities.

· Responsible for the effective operation of the center as the focal point of IIH’s model, including the routine requirements to meet participant needs; involves rigorous communication and coordination with all IIH departments.

· Responsible for supervision of assigned IDT staff; and other center staff as assigned. Provide support and direction to IDT to ensure delivery of high-quality health care services consistent with the mission, vision, and core values of IIH

· Monitors for compliance with Grievances, Service Delivery Requests, Care Plans, Assessments, Clinical Appropriateness, and maintaining complete Medical Records; implementing immediate corrective action as necessary.

· Responsible for involuntary disenrollment for non-compliance from the IDT to be reviewed by the QI department

· Assist in the development of organizational staffing patterns and position descriptions for center staff; assists in the selection, orientation, and training of employees.

· Oversee the provision and integration of services to all participants.

· Assist with development, oversight, implementation, and adherence to policies, procedures, and standards for all services in consultation with other management staff.

· Assist in the development and administration of IIH budget, in cooperation with the Program Director.

· Monitor and analyze IIH performance trends in utilization, financial, and participant outcome areas.

· Responsible for target enrollment and quality improvement plan goals.

· Participate in and contribute to the IIH management team.

· Responsible for adherence to all regulations, both federal and state, which govern the operations of a PACE organization and a licensed adult daycare center.

· Communicate with participants, families, contracted providers, and the public in regard to issues related to the routine operation of the center.

· Work in conjunction with maintenance personnel in regard to the physical maintenance of the center and general building issues to ensure a clean and safe environment for participants, staff, and visitors.

· Maintain confidentiality regarding participant, staff, contractor, and organizational information.

· Attend and participate in staff meetings, in-services, projects, and committees as assigned.

· Adhere to and support the center’s policies, practices, and procedures.

· Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.

· Be flexible in the schedule of hours worked.

· May require the use of personal vehicle.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to access all areas of the center throughout the workday.

· Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.

· Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.

· Ability to communicate verbally with an excellent comprehension of the English language.

· Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.


· Minimum of five (5) years of experience in a supervisory or administrative capacity in a health care delivery setting, preferably in a managed care environment.

· Minimum of one (1) year of documented experience working with a frail or elderly population.

Knowledge, Skills, and Abilities

· Analytical, with highly developed skills in leadership and decision-making.

· Thorough knowledge of current concepts and practices of health and social services to the elderly, particularly of home- and community-based services, interdisciplinary team facilitation model, and clinical leadership expertise.

· Knowledge of utilization review, quality assurance, and managed health care concepts.

· Knowledgeable as an advocate for risk-based long-term care programs, specifically the PACE model.

· Basic familiarity with management information systems, including fiscal management issues.

· Excellent planning and supervision abilities.

· Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.

· Energetic, well organized, dependable, flexible, and resourceful.

· Effective oral and written communication skills.

· Working knowledge of desktop application software (Microsoft Office).

Education and Certification

· Bachelor’s degree in health care administration, nursing, public health, or related human services field; master’s degree preferred.

· Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

In accordance with the California State mandate, Innovative Integrated Health has a mandatory vaccination policy requiring COVID-19 vaccination for all employees. For any potential exemption from this requirement contact the Human Resources Department.