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Process Improvement Consultant

Anthem, Inc

This is a Full-time position in Anaheim, CA posted April 7, 2021.

nnDescription nn nnSHIFT: Day Jobnn nnSCHEDULE: Full-timenn nnYour Talent.

Our Vision.

At Anthem, Inc., its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities.

Join us and together we will drive the future of health care.

nn nnThis is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company.nn nn(Currently this is remote due to COVID-19 but will return to the office when deemed safe by the necessary guidelines).

nn nnProcess Improvement Consultant Responsible for generating process improvements that bring about measurable improvement in quality and/or efficiency.

Contributes to achieve department’s objectives by serving as key contact for researching and implementing solutions and tools for new systems and other key operational improvements, provide guidance to leads, operations experts, associates, and/or managers on process improvement issues.nn nnPrimary duties may include, but are not limited to: nn nnRepresents the department on process improvement teams, special projects and implementation of new technology.nn nnLead role in coordinating annual review/revision of procedures.nn nnLeads the training of associates when new processes or procedures are implemented.nn nnCommunicates process information and facilitates workgroups to ensure accurate and consistent workload reporting.nn nnReview /analyze monthly workload reports to ensure goals are on-target (timeliness, backlog) across all operational sites.nn nnIdentify areas of concern & implement corrective plans if necessary.nn nnUses reports and production statistics to represent unit(s) in departmental process improvement and system changes and provides specialized input on reports to management.

nn nnQualifications nn nnRequires a BA/BS degree in a related field, 5-8 years of related experience; or any combination of education and experience, which would provide an equivalent background.nn nnProject Management experience preferred.nn nnKnowledge, manipulation and analysis of database concepts preferred.nn nnDemonstrate ability to analyze existing and potential workflows, processes, supporting systems, and procedures and identifying improvements required.nn nnExcellent oral, written and interpersonal communication skills required.

nn nnStrong analytical, organizational, planning, problem solving and project/decision facilitation skills required.nn nnAbility to travel maybe required.

nn nnWe offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc.

is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes.

To learn more about our company and apply, please visit us at

An Equal Opportunity Employer/Disability/Veteran.

Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.nn nnREQNUMBER: PS46326nn