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Sr. Administrative Coordinator

Aramark Uniform Services

This is a Contract position in Anaheim, CA posted July 12, 2022.

The Administrative Coordinatoris responsible for a collection of responsibilities which must take place.

These responsibilities may in fact be shared amongst Administrative Coordinators and each coordinator should be cross trained and conversant on how to effectively complete all required tasks.

The Administrative Coordinator is a multi-faceted role that supports the functions of Finance, Payroll, Human Resources, DOT Compliance, Legal, Labor Relations, and other AUS Corporate departments.Essential Functions: On site Payroll responsibilities:Support the Payroll Group Processor in the processing of payroll weekly including, but not limited to, the tracking time and attendance, reporting commissions, and other related payroll in accordance with company policy and our on-site collective bargaining agreement(s).Forward and/or post all notices from Central, Regional management and the Group Processor to the market center employees with regard to Company Policy, Payroll, HR and Compliance practices.Review and maintain the time and attendance system.

On site HR responsibilities:Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance.

Maintain existing employee Personnel files, DOT, OSHA, and other H/R compliant record keeping as directed by Finance or Human Resources.Support New Hire Orientation and compile New Hire packets according to Central Office Guidelines in cooperation with the Group Processor.

On site Accounting responsibilities:Review, Support and Maintain the Management Reports including, but not limited to, the Gain & Loss report in Field Management Reporting, monthly inventory, and the monthly API review.

Further support the business process around accurate inventory counts, safety and API reviews.Support the weekly input of manual data required for the Key Performance Measures (KPM).

On site Office responsibilities:Support the Daily Office functions by ordering supplies through iProcurement, ordering business cards, picking up mail (where applicable), ordering computers for new employees & attending to the Front Desk.

On site Functional Responsibilities:Support the Billing Function within the MC by Printing Invoices/ Settlement Sheets/ etc.

and Scanning and Sending Billing Related Information to the Billing Hub or Customer Desk.Support Management Reporting within the MC by providing reports to the Management team.1Working Environment:No special physical requirements for this position.

Position is situated in an office environment.Minimum Specifications:Work Experience 1-5 yrs., preferredMicrosoft Suite Experience, specifically Excel requiredStrong oral and written communication skills requiredAbility to develop and maintain a positive working relationship with othersDetail oriented, ability to multi-task, with strong organizational skills are required.Experience with Oracle Business Suite, a plus2 year degree preferred but not requiredRole Overview:The Sr.

Onsite Coordinator position is employed by Aramark Services but will work primarily at the customer location in Bluefield, VA.The purpose of this role is to build partnerships with customers and dedicate operations and services to meet and exceed customer requirements and expectations.

The Sr.

Onsite Coordinator is responsible for ensuring all dress stations are supplied to avoid out of stock garments and the site customers receive their laundry and inventory on time and as needed.

This role is essential in ensuring laundry is distributed adequately and delivered to all designated areas of the site and to further ensure lost and ruin garments percentage in the manufacturing areas are reduced.

The Onsite coordinator is responsible for consistent customer service and performance on behalf of Aramark.Responsibilities (included but not limited to):Establish and maintain relationships with customers providing consistent, effective communication in a variety of settings and styles with customer service and retention in mind.Responsible for the accuracy and integrity of all account and delivery information.Receive and sign documents for laundry site deliveries by Service Provider divisions.Daily management of garments including stocking and managing garment racking and age system with respect to FIFO practice, managing and making recommendations for adjusting inventory levels as necessary, rotating age appropriate garments and monitoring expiration dates of garments.Coordinate physical inventory once or twice per calendar year.Managing delivery system by breaking down totes on delivery dates, marking totes with appropriate dates.Responsible for ensuring hampers are in designated locations by area and any soiled garment is in correct hamper while avoiding mixing garments.Responsible for ensuring the Service provider driver picks up all soiled laundry hampers at all locations at the site.Provide weekly status updates to company contact, including any issues relating to garments, stocking, orders, garment rotation, ruin/lost garments.

Monitor customer feedback and handle customer issues in a prompt and courteous manner with all issues should be handled within a timely manner (preferably within 24 hours).Attend company weekly/monthly meetings with site management to discuss trends, reports, and forecasting future needs for each building.Participate in conducting on-site employee training on how to use re-usable garments and all internal customers that visit the manufacturing areas.Physical Requirements:Must be able to safely lift, carry or maneuver a minimum of 50 lbs and occasionally up to 100 pounds on a frequent basis, as well as load/unload product from a truck without assistance.Remain standing/walking for extended amounts of time dHigh School diploma or equivalent; Bachelor’s degree preferred.Minimum three years of service industry experience.Demonstrated successful experiences of upselling services and products.Excellent verbal and written communication skills, a strong work ethic, attention to detail, interpersonal relationship-building skills, organizational skills and problem solving skills to effectively communicate and interact with all levels of the organizationStrong analytical, problem solving, organizational skills, and influencing and negotiation skills.Two or more years of experience in account management with emphasis on customer interaction and strong ability to problem-solve to final resolution.Must be capable of presenting ideas and programs as well as problem resolutions to all levels of staff and management with confidence.Two or more years related experience of quality assurance/quality control experience and must possess ISO 9001 experience.Thorough knowledge of internal audits to meet ISO standards, document control, customer audit, complaint investigation, and continuous improvement, preferredProcess Improvement certification a plus.

Excellent knowledge of quality assurance tools, concepts and methodologies.Customer service experience with a wide variety of consistent customer contact.Excellent planning and organization skills with ability to multi-task and have a sense of urgency for the immediate needs of the customer in a fast-paced environmentStrong proficiency in Microsoft software including Microsoft Word, Microsoft Excel, Microsoft Outlook, Minitab statistical software, Visio.

Familiarity with GTS and barcode data systems.Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks.Must have a valid driver’s license with excellent driving record.Bilingual language skills are preferred (Spanish/English).Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)