Client Services Manager

Description A growing reproductive center is seeking a Client Services Manager to lead the consultation department. The Client Services Manager will train and hire a dynamic team that will support their patients. Additional responsibilities are below:+ 2 years of client service and business development management experience in the reproductive or IVF setting+ Manage a staff of 3 that provide consultation services in IVF treatments options for their patients. Support and implement process improvement strategies, workflow analysis, and develop production metrics. + Prepare and track sales reporting, patient satisfaction scores, and monthly projections.+ Train employees on updated policies and procedures.+ Bilingual in Mandarin or Cantonese is required Requirements + 2 years of client service and business development experience in the reproductive industry+ Bilingual in Mandarin or Cantonese is requiredRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .