This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Job Listings in Anaheim

To post a job, login or create an account |  Post a Job

  Jobs in Anaheim  

Bringing the best, highest paying job offers near you

Slide 1
Slide 2
Slide 3
previous arrow
next arrow

Customer Service Representative

Felix Schoeller North America, Inc.

This is a Contract position in Anaheim, CA posted April 21, 2022.

BASIC FUNCTION: The basic function of this job is to commence the processing of an order into the system, provide follow-up to the customer, planning, production, shipping, complete the monthly sales forecasts vs. actual. Forecast future sales, monitor inventory levels, facilitate returns for assigned customers and provide backup to other Customer Service Representatives, when necessary.

Providing introductory information to new customers


Input sales orders in SAP for shipment of product to customers.

Maintains contact with customer regarding shipment issues.

Performs other tasks as directed.

Coordinates and reconciles Inventories stored at External Warehouses .

Responds to external customer within 48 hours of purchase order receipt, via phone, fax, or e-mail.

Ensuring that customers are satisfied with products or services

Following up with customers to check that they’re still satisfied with any purchases

Letting customers or clients know about additional products or services

Determining the quickest, most effective ways to answer a client’s or customer’s questions

Escalating queries and concerns

Troubleshooting common issues with a product or service

Working with a team of CSRs and other departments to find appropriate solutions


B.A. or A.S. in Business Administration desirable. H.S. Diploma and a minimum of 3 years experience as a Customer Service Representative, Inside Sales Rep or equivalent position. High proficiency of Excel, Word,, Power Point, Outlook. SAP experience desired. Must possess good written and verbal communication skills, and conflict resolution skills. Must be detail oriented, analytical, and have good general mathematical abilities.