Customer Service Representative

Customer Service Representative

* Full Time, Part Time and Temp Work NOW AVAILABLE * Flex your opportunities today *

We are approaching one of our busiest times of year. As the Spring season approaches, we are looking for someone who is personable, punctual, reliable and a great communicator to join our customer service team.

If you are looking to get some fun back in your career or some extra cash Flex is the place to be!

Keep Reading for more info!

What is Flex?

We’re an end-to-end PR & Events agency that employs an experience-first approach to building brands and establishing a presence within highly competitive industries. We focus on representing our clients in the most genuine, personable way we can. It’s not just about reaching as many consumers as possible, it’s about making meaningful connections that drive repeat loyalty.

What’s in it for you?

• Competitive Compensation – $38,755 – $46,550 – This includes base pay, bonuses and additional commissions.

• Paid Training

• Travel Opportunities

• Progression opportunities

Job Requirements:

Job Description

As a Customer Service Representative, you will join our team to monitor, analyze and implement creative ways to help our clients grow their brands. This includes, brainstorming event ideas, displays and flex office communication across the team. You will be:

• Genuinely excited to help customers

• Empathetic

• Patient  

• Passionate and 

• A Great communicator

You will work directly with our customers at customized events throughout the region to achieve customer satisfaction and ensure company goals and targets are met. Your main duties will include but are not limited to:

• Providing product/services information

• Answering questions

• Resolving customer queries

• Go the extra mile to generate sales leads

• Point of sales transactions

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Meet personal/customer service team sales targets 

• Keep records of customer interactions, process customer accounts and file documents

Essential Requirements

• Candidates need to be over the age of 18.

• Candidates must be able to reliably commute to our office in Santa Ana CA 92703.

• Candidates must have permission to work in the USA. We are not currently providing sponsorship.

Note ~ We are looking to fill our vacancy within the next 2 – 4 weeks and are therefore not able to accept international applications at this time. 

 To get your career back on track all you have to do is CLICK APPLY 

Following the receipt of your application, you will receive an email to inform you of the next steps and any decisions made on your application. Please ensure that you include an up to date email address and contact number so that we are able to contact you. 

COVID-19 Updates 

Our company is focused on the safety of our employees, partners, and customers. During this challenging time, we have had to make different changes to our business structure to uphold this focus. In light of the current situations, we have implemented enhanced cleaning procedures throughout our offices to limit the spread. This includes: provided PPE (personal protective equipment), touch-free procedures, and paid time-off for testing or vaccinations. We will continue to monitor this situation with our partners’ health as a top priority!