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American Homes 4 Rent: Maintenance Case Specialist –

American Homes 4 Rent

This is a Contract position in Anaheim, CA posted April 24, 2022.

American Homes 4 RentAs one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity.

As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE: AMH) is currently looking for qualified candidates.

With a culture of unprecedented growth, quality, and innovative collaboration, we are seeking personalities to complement our attributes.The Maintenance Case Specialist assumes responsibility for receiving, diagnosing, dispatching and monitoring maintenance requests from tenants.

They own work order outcomes and prioritize the most urgent and critical requests to ensure a balance of cost control, customer service and asset preservation.Responsibilities:Actively monitor a case load of maintenance work to ensure timely progress from start to finish.

Cases may be more complex in nature.Receive, review and document maintenance requests in company systems.Approve vendor bids and manage change orders when necessary.Accurately diagnose maintenance problems and determine appropriate solutions.Determine cost of proposed solution using company guidelines.Dispatch clear and timely instructions to vendors for resolution of maintenance problems.

Requirements:High School Diploma / GED required.Microsoft Office PC skills required.

Additional software experience a plus.Minimum of three (3) years of experience working in construction, property management, customer service and/or call center preferred.Basic understanding of single-family home systems and components (appliances, HVAC, etc.).Bilingual (English/Spanish) verbal and written preferred.

Intermediate knowledge and experience in Microsoft Office and PC skills.Intermediate knowledge and experience of Customer Service Software Applications, VOIP phone systems, CRM, InContact, and Balto.Compensation and Benefits:$18/hour starting payUnited HealthcareDental and Vision optionsPTO401(k) with company matchTuition Reimbursement Work from Home (must reside in Las Vegas)Work where you feel right at home –If you are a versatile professional who values culture, a concerted environment, and the potential for exponential growth, we want to work with you Apply now and someone from our Talent Acquisition team will reach out to you soonFor positions that are permitted or required to work remotely, employees may conduct work only within the United States and only in states where the Company is already conducting business, unless for brief periods, consistent with Company policy.For employees in Colorado only, the anticipated rate is $18/hr.

Actual starting base salary will depend on geographical location, skills, and relevant experience.The Company also may provide benefits with this position including but not limited to: medical, dental, and vision insurance; Flexible Spending Accounts (FSUs) and/or Health Savings Accounts (HSAs); Dependent Savings Accounts; 401(k) plan with employer matching; employee stock purchaseplan; and potential for bonuses.

The above wage range is the Company’s current good faith expectation for this position.

The actual amount paid and/or offered may be less or more than this range and will be based on factors including geographic location, education, training, or experience related to the work, seniority, merit, quantity and or quality of the work.Related Keywords:Maintenance Case Specialist, maintenance, construction, customer service, call center, contact center, HVAC, property management, dispatch, work orders, inbound calls, full time, ,Information regarding AH4R’s collection and use of your personal information can be found at https://www.Ah4r.Com/employeeprivacy