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Maintenance Engineer 11

Radisson Hotel Group Americas

This is a Full-time position in Anaheim, CA posted April 14, 2022.

Position Summary

Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale hospitality. Stunning world class design and service.

Key Responsibilities

Responds to both customer and hotel staff reports of non-functioning equipment immediately

    -Maintains problem log book to record the equipment in need of repair and prioritizes efforts accordingly
    -Reports any hazards or injuries in the department or hotel and takes immediate action to correct

Maintains rooms in operating condition by performing repairs as needed

    -Understands the Room Preventative Maintenance Program (R.P.M.)
    -Prepares preventative maintenance cart for use each day
    -Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
    -Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
    -Repairs and maintains room’s heating/ventilating/air conditioning systems

Performs preventative maintenance throughout the hotel

    -Maintains the condition of hotel lobbies and restaurants
    -Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
    -Maintains operating equipment in working condition by performing routine equipment checks and repairs
    -Attends schools or seminars to remain current on proper techniques

Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations

    -Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
    -Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
    -Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
    -Performs other duties as required to provide Yes I Can! genuine hospitality
    -Must be available to work evenings, weekends and holidays


    -Basic HVAC knowledge
    -Basic electrical knowledge
    -Basic plumbing knowledge
    -Customer focused attitude
    -Strong communications skills
    -Strong organizational skills

Physical Demands

    -Pushing and pulling heavy items on a regular basis
    -Frequently lifting items of varying weights, including items weighing at least 70 pounds
    -Extended periods of standing or sitting
    -Periodic stooping, kneeling, and bending