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End-Point Management Engineer

Ace Group

This is a Contract position in Anaheim, CA posted July 12, 2022.

Description A hands-on SME accountable for all elements of an end-point management ecosystem, primarily centered around Microsoft Systems Center Configuration Manager (SCCM), tightly integrated with both on-premise & Azure Active Directory services, and core capabilities including or leveraging Auto-Pilot, InTune, PowerBI, PowerShell, Group Policy & Packaging.Over & above engineering ownership of the technological platforms within the wider ecosystem, ensuring that the multi-platform end-point landscape is known, managed, secured & compliant is paramount.Provide engineering, architecture & governance, for native services, as well as the wider 3rd party tooling & capability ecosystem.Qualifications Duties:Produce & sustain enterprise designs for end-point management platforms/capabilities
– drive execution at global scale.Manage global governance process to ensure compliant implementations.Deliver highly automated, telemetry driven outcomes across the end-point management landscape.Ensure organizational, market/vendor best-practices/standards/lifecycle are understood, documented & enforced at scale.Identify opportunities to innovate, extend & enhance service delivery everywhere possible.Serves as escalation point for troubleshooting, provides guidance & direction of escalated issues and/or problems.Produce & deliver a global operating model that matures, enriches & enhances operational posture.Ensure full alignment with ServiceNow ITSM practices, while ensuring that the SCCM content is aligned with the CMDB.Create & maintain system documentation for domain technologies, including installation, configuration, & sustenance.Develop automation workflows, consumer self-service & service portals across the end-point management tooling stack.Develop & sustain a singular application packaging capability, accommodating regional, country/language nuances.Provide knowledge transfer & training as required globally.Serve as the collaborative conduit between engineering & operations for all aspects of end-point management.

Essential Skills:Hands-on & deep-level experience with Microsoft SCCM & Microsoft AD (Including group-policy) technologies/capabilities.Hands-on & deep-level experience with WinRM, PowerShell, PowerBI, Auto-Pilot, Patching & Packaging.Hands-on & deep-level experience upgrading platform versions as well as consolidating/rationalizing disparate platforms.

Expert knowledge in developing & enforcing administrative policies within toolsets including AD & SCCM.Deep & thorough understanding of monitoring/management best practices, including vendor/market benchmarks.Develops, documents, & enforces the standards, security procedures, & controls for access to ensure integrity of the Windows Systems, Active Directory, & related systems.Extensive experience with infrastructure & server theories, principles & concepts; application infrastructure & standards; networking fundamentals; Windows; Physical Server architecture technologies.Knowledge of server VMware & Azure virtualization architectures & capabilities.

Experience:Minimum 8 years overall IT experience with 5years of experience working with end-point management technologies.Ability to translate technical issues into understandable business language for end users.Experience working in a fast paced, globally diverse & agile environment.Track record of engineering, developing, deploying, & maintaining business critical systems in the area of technical expertise including hands on solution development & implementation experience.Self-motivated team Player with a “can-do” attitude, excellent communication & writing skills, attention to detail & strong interpersonal skills, capable of overcoming difficult or complex challenges.

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Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.