Security Officer

SIGNING BONUS –

Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale hospitality. Stunning world class design and service.

Key Responsibilities

As a Security Officer for the Radisson Blu Anaheim, no two days will be the same. You, along with a team of other Security Officers, will be responsible for keeping the guests and employees of the hotel safe on a daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Creates guest satisfaction and exceeds expectations by providing the service expectations and standards.

-Provides a safe and secure environment in the hotel by ensuring that all security staff are consistently carrying out the proper security methods and procedures.
-Understand written procedures for handling any emergency that would require partial or complete evacuation of the hotel such as fire, severe injuries, power failure, or bomb threats.
-Responds to all emergency situations immediately. Takes appropriate action to safeguard guests, employees and the hotel.
-Handles complaints, investigates, and thoroughly reports on; customer or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other guest complaints as necessary.
-Reviews accident investigations to ensure accurate and complete reporting.

Works as a Team member to maintain pleasant work environment

-Maintain a positive inter-departmental relationship through the hotel and with outside vendors.

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.

-Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
-Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.

Performs other duties as assigned.

Requirements/Skills

-High School graduate required. Associates/Bachelors Degree or equivalent preferred. Additional training, (e.g. military, law enforcement) and education is highly desirable.
-Ideal candidate will have a minimum of one year security experience
-Experience with MS Office applications and Outlook required, Excel.
-Previous work experience should include working in a high-volume environment, as well as, customer-service oriented atmosphere.
-Strong verbal and interpersonal skills.
-Works well independently or as part of a team.
-Strong attention to detail.
-Commitment to exceptional guest service.
-A positive attitude.
-Adhere to the policies and procedures of the hotel.

Physical Demands

During the majority of the shift, must be able to:

-Perform repetitive hand and arm movements.
-Ability to lift, pull, push up to 25 pounds.
-Must be able to squat, bend, kneel and twist.
-Ability to stand for long periods of time.
-See, hear, speak and read and write legibly.
-Be able to reaching with hands and arms, stooping, kneeling, crouching and crawling.
-Frequent sitting, standing and walking, which may be required for long periods of times up to 8 hours.
-Duties may involve climbing stair and walking inclines or uneven terrain.